MediaMarktSaturn is Europe’s leading consumer electronics retailer. It sees itself as a partner, daily companion and navigator for its customers in the digital world. Its over 1,000 MediaMarkt and Saturn stores are closely integrated with their online shops. MediaMarktSaturn has a total headcount of more than 60,000.

System Engineer Workplace – Focus on Provider Management for Managed Print Services & Digital Archiving (m/f/d)

About us

We, the Printing & Digitization Solutions team, are the owners of the new Paperless Store concept. We define and implement a new standard printers setup and the optimum paperless experience for all our shops.

If you are also enthusiastic about Paperless Store and Digital Archiving Solutions and at the same time want to act in the spirit of these initiatives for our markets, then apply now!

Your tasks

  • Ensuring the optimum conditions for a partnership with our Managed Print Services & Digital Archiving IT providers: communication, processes, governance
  • Monitoring the fulfilment of contractual obligations and quality of service of the IT providers
  • Responsibility for the contract/performance review of the relevant IT services as well as for the implementation of needed measures to comply with the performance indicators
  • Organization and participation in IT provider Service Review Meetings
  • Close collaboration with Workplace Printing and Digitization Solutions Tech Lead and Delivery Managers to ensure the successful delivery as per plan

Requirements

  • Relevant college degree and/or equivalent experience in a related field
  • Several years of professional experience in managing IT providers
  • Demonstrable experience and ability to manage the responsible portolio on a technical and procedural level together with the IT service providers
  • Basic knowledge of printers (hardware and software), managed print services and digital archiving
  • Sound communication skills, negotiating ability in the management of internal and external service providers

Benefits

Passion for Retail in Technology! As part of open and dynamic teams, you are developing solutions for Europe’s largest consumer electronics retailer. Alongside challenging tasks with latest technologies, we are offering various benefits as well as flexible working time and possibilities for personal development. As part of the Future Technology Lab you are building the future of retail and services . When you are ready to learn more about us, just drop us your application right below!

Interested? We are looking forward to receiving your application!

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Mr. Melvin Biller
  0841/634-3421