MediaMarktSaturn is Europe’s leading consumer electronics retailer. It sees itself as a partner, daily companion and navigator for its customers in the digital world. Its over 1,000 MediaMarkt and Saturn stores are closely integrated with their online shops. MediaMarktSaturn has a total headcount of more than 60,000.

Senior Program Analyst Commission Services (m/f/d)

About us

The Services and Solutions team manages the portfolio of service products sold in all of MediaMarktSaturn retail channels and country portfolio. We lead the way in designing and selling solutions, that allow customers to make the most out of their technology and that clearly differentiate MediaMarktSaturn as the leading category authority in Consumer Electronics in Europe.

Your tasks

  • Coordinate with marketing and vendor teams to produce best-in-class marketing materials, store collateral and positioning and online descriptions based on designed value proposition and customer journey
  • Ensure brand consistency across the country portfolio
  • Design best-in-class sales and training materials, provide input for customer journeys and train country sales staff
  • Project manage the omnichannel experience: Work with the different stakeholders to deliver and constantly improve it
  • Performance management: share best practices, train country staff, perform root cause analysis and initiate gap closing actions
  • Support leadership team in the development of innovative service solutions

Requirements

  • University degree in business administration or economics
  • Work experience in retail and services, preferably consumer electronics
  • Sales and marketing experience in a retail setting
  • Skills in Project Management
  • Commercial & financial understanding, focus on the customers & results
  • Analytical ability, flexibility, performance-oriented and high team performance

Benefits

  • flexible working hours and sabbatical leave
  • individual trainings and development offers
  • pension plan
  • Employee discounts
  • sport and health offers
  • free parking and good traffic connections
  • subsidized canteen and cafeteria
  • empolyee events

Interested? We are looking forward to your application!

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Mrs. Stefanie Schwirzenbeck
  0841/634-4594